Interactions between stakeholders in Lourdes: An ‘Alpha’ framework approach

Hugues, Séraphin, The University of Winchester Business School, United Kingdom & Nathalie Jarraud, University of Pau, France
Published online: 30 May 2022, JTHSM, 8(1), pp.48-57.

DOI: 10.5281/zenodo.6583743

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  <dc:creator>Séraphin, Hugues</dc:creator>
  <dc:creator>Jarraud, Nathalie</dc:creator>
  <dc:date>2022-05-30</dc:date>
  <dc:description>Purpose: Taking Lourdes as an en example, this paper aims at understanding the relationship amongst the main tourism and events industry stakeholders. 

Methods: To achieve the objective of the study, data were collected through interviews of key players. The results where then filtered through the ‘Alpha’ framework to theorise the interactions amongst stakeholders.

Results: The study also provides a (1) typology of the ultimate alpha syndrome in the context of destination management; (2) typology of the delta syndrome. (3) Finally, the study argues that in destinations where there is an ultimate alpha hallmark event, or an ultimate alpha stakeholder, a situation quite similar to an anti-competitive market can arise. This situation is referred as ‘ultimate alpha tourism monopoly’.

Implications: Based on the findings of this study, Destination Marketing Organisations need to ensure that there is a suitable synergy amongst all stakeholders involved in the tourism industry (and related sector), to avoid anti-competitive market ‘ultimate alpha tourism monopoly’ to arise. </dc:description>
  <dc:description>SUBMITTED: JUL 2021, 1st REVISION SUBMITTED: OCT 2021, 2nd REVISION SUBMITTED: DEC 2021, ACCEPTED: JAN 2022, REFEREED ANONYMOUSLY, PUBLISHED ONLINE: 30 MAY 2022</dc:description>
  <dc:identifier>https://zenodo.org/record/6583743</dc:identifier>
  <dc:identifier>10.5281/zenodo.6583743</dc:identifier>
  <dc:identifier>oai:zenodo.org:6583743</dc:identifier>
  <dc:language>eng</dc:language>
  <dc:relation>issn:2529-1947</dc:relation>
  <dc:relation>doi:10.5281/zenodo.6583742</dc:relation>
  <dc:rights>info:eu-repo/semantics/openAccess</dc:rights>
  <dc:rights>https://creativecommons.org/licenses/by/4.0/legalcode</dc:rights>
  <dc:source>Journal of Tourism, Heritage &amp; Services Marketing 8(1) 48-57</dc:source>
  <dc:subject>Lourdes</dc:subject>
  <dc:subject>Alpha framework</dc:subject>
  <dc:subject>Hallmark</dc:subject>
  <dc:subject>Destination management</dc:subject>
  <dc:subject>Performance</dc:subject>
  <dc:title>Interactions between stakeholders in Lourdes: An 'Alpha' framework approach</dc:title>
  <dc:type>info:eu-repo/semantics/article</dc:type>
  <dc:type>publication-article</dc:type>
</oai_dc:dc>