Interactions between stakeholders in Lourdes: An ‘Alpha’ framework approach

Hugues, Séraphin, The University of Winchester Business School, United Kingdom & Nathalie Jarraud, University of Pau, France
Published online: 30 May 2022, JTHSM, 8(1), pp.48-57.

DOI: 10.5281/zenodo.6583743

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  <identifier identifierType="DOI">10.5281/zenodo.6583743</identifier>
  <creators>
    <creator>
      <creatorName>Séraphin, Hugues</creatorName>
      <givenName>Hugues</givenName>
      <familyName>Séraphin</familyName>
      <nameIdentifier nameIdentifierScheme="ORCID" schemeURI="http://orcid.org/">0000-0002-2092-728X</nameIdentifier>
      <affiliation>The University of Winchester Business School, United Kingdom</affiliation>
    </creator>
    <creator>
      <creatorName>Jarraud, Nathalie</creatorName>
      <givenName>Nathalie</givenName>
      <familyName>Jarraud</familyName>
      <nameIdentifier nameIdentifierScheme="ORCID" schemeURI="http://orcid.org/">0000-0002-8211-2705</nameIdentifier>
      <affiliation>University of Pau, France</affiliation>
    </creator>
  </creators>
  <titles>
    <title>Interactions between stakeholders in Lourdes: An 'Alpha' framework approach</title>
  </titles>
  <publisher>Zenodo</publisher>
  <publicationYear>2022</publicationYear>
  <subjects>
    <subject>Lourdes</subject>
    <subject>Alpha framework</subject>
    <subject>Hallmark</subject>
    <subject>Destination management</subject>
    <subject>Performance</subject>
  </subjects>
  <dates>
    <date dateType="Issued">2022-05-30</date>
  </dates>
  <language>en</language>
  <resourceType resourceTypeGeneral="JournalArticle"/>
  <alternateIdentifiers>
    <alternateIdentifier alternateIdentifierType="url">https://zenodo.org/record/6583743</alternateIdentifier>
  </alternateIdentifiers>
  <relatedIdentifiers>
    <relatedIdentifier relatedIdentifierType="ISSN" relationType="IsPartOf" resourceTypeGeneral="JournalArticle">2529-1947</relatedIdentifier>
    <relatedIdentifier relatedIdentifierType="DOI" relationType="IsVersionOf">10.5281/zenodo.6583742</relatedIdentifier>
  </relatedIdentifiers>
  <rightsList>
    <rights rightsURI="https://creativecommons.org/licenses/by/4.0/legalcode">Creative Commons Attribution 4.0 International</rights>
    <rights rightsURI="info:eu-repo/semantics/openAccess">Open Access</rights>
  </rightsList>
  <descriptions>
    <description descriptionType="Abstract">&lt;p&gt;&lt;strong&gt;&lt;em&gt;Purpose&lt;/em&gt;&lt;/strong&gt;&lt;em&gt;: Taking Lourdes as an en example, this paper aims at understanding the relationship amongst the main tourism and events industry stakeholders. &lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;&lt;em&gt;Methods&lt;/em&gt;&lt;/strong&gt;&lt;em&gt;: To achieve the objective of the study, data were collected through interviews of key players. The results where then filtered through the &amp;lsquo;Alpha&amp;rsquo; framework to theorise the interactions amongst stakeholders.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;&lt;em&gt;Results&lt;/em&gt;&lt;/strong&gt;&lt;em&gt;: The study also provides a (1) typology of the ultimate alpha syndrome in the context of destination management; (2) typology of the delta syndrome. (3) Finally, the study argues that in destinations where there is an ultimate alpha hallmark event, or an ultimate alpha stakeholder, a situation quite similar to an anti-competitive market can arise. This situation is referred as &amp;lsquo;ultimate alpha tourism monopoly&amp;rsquo;.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;&lt;em&gt;Implications&lt;/em&gt;&lt;/strong&gt;&lt;em&gt;: Based on the findings of this study, Destination Marketing Organisations need to ensure that there is a suitable synergy amongst all stakeholders involved in the tourism industry (and related sector), to avoid anti-competitive market &amp;lsquo;ultimate alpha tourism monopoly&amp;rsquo; to arise. &lt;/em&gt;&lt;/p&gt;</description>
    <description descriptionType="Other">SUBMITTED: JUL 2021, 1st REVISION SUBMITTED: OCT 2021, 2nd REVISION SUBMITTED: DEC 2021, ACCEPTED: JAN 2022, REFEREED ANONYMOUSLY, PUBLISHED ONLINE: 30 MAY 2022</description>
  </descriptions>
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