Vol. 6, Iss. 1, 2020 – Journal of Tourism, Heritage & Services Marketing

Service quality, visitor satisfaction and future behavior in the museum sector

Vasiliki V. Daskalaki (ORCiD), Aristotle University of Thessaloniki, Greece, Maria C. Voutsa (ORCiD), Aristotle University of Thessaloniki, Greece, Christina Boutsouki(ORCiD), Aristotle University of Thessaloniki, Greece, Leonidas Hatzithomas (ORCiD), University of Macedonia, Greece
Published online: 30 January 2020, JTHSM, 6(1), pp.3-8.

URN: urn:nbn:de:0168-ssoar-66291-9, DOI: 10.5281/zenodo.3603167

BibTeX Export

@article{vasiliki_v_daskalaki_2020_3603167,
  author       = {Vasiliki V. Daskalaki and
                  Maria C. Voutsa and
                  Christina Boutsouki and
                  Leonidas Hatzithomas},
  title        = {{Service quality, visitor satisfaction and future 
                   behavior in the museum sector}},
  journal      = {Journal of Tourism, Heritage \& Services Marketing},
  year         = 2020,
  volume       = 6,
  number       = 1,
  pages        = {3-8},
  month        = jan,
  note         = {{SUBMITTED: JULY 2018, REVISION SUBMITTED: MAY 
                   2019, ACCEPTED: JULY 2019, REFEREED ANONYMOUSLY,
                   PUBLISHED ONLINE: 30 JANUARY 2020. JEL
                   Classification: L8, L15, L83.}},
  doi          = {10.5281/zenodo.3603167},
  url          = {https://doi.org/10.5281/zenodo.3603167}
}