Vol. 6, Iss. 1, 2020

Investigating primary school quality using teachers’ self-efficacy and satisfaction

Athina Skapinaki, University of the Aegean, Greece, Maria Salamoura, University of the Aegean, Greece
Published online: 30 January 2020, JTHSM, 6(1), pp.17-24.

URN: urn:nbn:de:0168-ssoar-66293-9, DOI: 10.5281/zenodo.3603340

DataCite XML Export

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<identifier identifierType=”DOI”>10.5281/zenodo.3603340</identifier>
<creators>
<creator>
<creatorName>Athina Skapinaki</creatorName>
<affiliation>University of the Aegean</affiliation>
</creator>
<creator>
<creatorName>Maria Salamoura</creatorName>
<affiliation>University of the Aegean</affiliation>
</creator>
</creators>
<titles>
<title>Investigating primary school quality using teachers’ self-efficacy and satisfaction</title>
</titles>
<publisher>Zenodo</publisher>
<publicationYear>2020</publicationYear>
<subjects>
<subject>Teachers’ self-efficacy</subject>
<subject>teachers’ job satisfaction</subject>
<subject>service quality in schools</subject>
<subject>service marketing triangle</subject>
</subjects>
<dates>
<date dateType=”Issued”>2020-01-30</date>
</dates>
<resourceType resourceTypeGeneral=”Text”>Journal article</resourceType>
<alternateIdentifiers>
<alternateIdentifier alternateIdentifierType=”url”>https://zenodo.org/record/3603340</alternateIdentifier>
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<relatedIdentifiers>
<relatedIdentifier relatedIdentifierType=”ISSN” relationType=”IsPartOf”>2529-1947</relatedIdentifier>
<relatedIdentifier relatedIdentifierType=”DOI” relationType=”IsVersionOf”>10.5281/zenodo.3603339</relatedIdentifier>
</relatedIdentifiers>
<rightsList>
<rights rightsURI=”http://creativecommons.org/licenses/by/4.0/legalcode”>Creative Commons Attribution 4.0 International</rights>
<rights rightsURI=”info:eu-repo/semantics/openAccess”>Open Access</rights>
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<descriptions>
<description descriptionType=”Abstract”>&lt;p&gt;&lt;em&gt;The current study aims to examine the impact of teachers&amp;rsquo; job satisfaction and self-efficacy in improving service quality. The results, using clustering, indicated three groups of respondents according to their behavior, as teachers emphasizing on different aspects of marketing: external, interactive and internal marketing. Moreover, factor analysis, revealed that their satisfaction was affected by &amp;ldquo;Workplace Relationships with the Director and Colleagues&amp;rdquo;, &amp;quot;Educational Management&amp;quot;, &amp;quot;Social Recognition and Professional Development&amp;quot;, &amp;quot;Relationships with Parents and Students&amp;quot;, &amp;quot;Infrastructure&amp;quot; and &amp;quot;Working Conditions and Nature of Work&amp;quot;, while &amp;quot;Class and Students&amp;rsquo; Relationships Management&amp;quot; and &amp;quot;Students&amp;rsquo; Engagement and Educational Strategies&amp;quot; were influencing parameters of teachers&amp;rsquo; self&amp;ndash;efficacy.&lt;/em&gt;&lt;/p&gt;</description>
<description descriptionType=”Other”>SUBMITTED: DECEMBER 2018, REVISION SUBMITTED: APRIL 2019, ACCEPTED: NOVEMBER 2019, REFEREED ANONYMOUSLY, PUBLISHED ONLINE: 30 JANUARY 2020</description>
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