{"id":6248,"date":"2022-05-27T10:05:23","date_gmt":"2022-05-27T09:05:23","guid":{"rendered":"https:\/\/www.jthsm.gr\/?page_id=6248"},"modified":"2022-05-27T10:05:23","modified_gmt":"2022-05-27T09:05:23","slug":"6248-2","status":"publish","type":"page","link":"https:\/\/www.jthsm.gr\/?page_id=6248","title":{"rendered":""},"content":{"rendered":"\n

Using contactless mobile payment in the Vietnamese restaurant industry<\/mark><\/strong><\/p>\n\n\n\n

\"\"<\/a> Charalampos Giousmpasoglou<\/strong>, Bournemouth University, United Kingdom & \"\"<\/a> <\/em>Dzung Dinh<\/em><\/strong>, <\/em>Bournemouth University, United Kingdom<\/em>
Published online: 30 May 2022, JTHSM, 8(1), pp.3-15.<\/p>\n\n\n\n

DOI: 10.5281\/zenodo.6581331<\/a><\/p>\n\n\n\n

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Dublin Core Export<\/h3>\n\n\n\n
<?xml version='1.0' encoding='utf-8'?>\n<oai_dc:dc xmlns:dc=\"http:\/\/purl.org\/dc\/elements\/1.1\/\" xmlns:oai_dc=\"http:\/\/www.openarchives.org\/OAI\/2.0\/oai_dc\/\" xmlns:xsi=\"http:\/\/www.w3.org\/2001\/XMLSchema-instance\" xsi:schemaLocation=\"http:\/\/www.openarchives.org\/OAI\/2.0\/oai_dc\/ http:\/\/www.openarchives.org\/OAI\/2.0\/oai_dc.xsd\">\n  <dc:creator>Giousmpasoglou, Charalampos<\/dc:creator>\n  <dc:creator>Dinh, Dzung<\/dc:creator>\n  <dc:date>2022-05-30<\/dc:date>\n  <dc:description>Purpose: Contactless Mobile Payment (CMP) is a technological innovation that shapes the future of  service-related industries. This study develops a critical understanding of CMP in the context of consumer behaviour and explores its use in the Vietnamese restaurant industry.\n\nMethods: An online survey was used to collect the data (n=153) from Vietnamese consumers. Data analysis was conducted with the use of SPSS and AMOS software. A Confirmatory Factor Analysis (CFA) in conjunction with Structural Equation Modelling (SEM) were employed to explore consumer perceptions regarding the use of CMP.\n\nResults: The findings indicate that consumers find CMP a fast and convenient way to make transactions in Vietnamese restaurants. The findings also indicate the importance of ease of use and security.\n\nImplications: The study contributes to the understanding of consumer behaviour in regard to technology in the service industries context focused on the restaurant industry. The managerial implications of this study highlight a number of benefits for both consumers and businesses, such as efficiency, speed, and improved customer service; on the other hand, the potential of fraud poses a serious threat for both sides.<\/dc:description>\n  <dc:description>SUBMITTED: OCT 2021, REVISION SUBMITTED: JAN 2022, ACCEPTED: MAR 2022, REFEREED ANONYMOUSLY, PUBLISHED ONLINE: 30 MAY 2022<\/dc:description>\n  <dc:identifier>https:\/\/zenodo.org\/record\/6581331<\/dc:identifier>\n  <dc:identifier>10.5281\/zenodo.6581331<\/dc:identifier>\n  <dc:identifier>oai:zenodo.org:6581331<\/dc:identifier>\n  <dc:language>eng<\/dc:language>\n  <dc:relation>issn:2529-1947<\/dc:relation>\n  <dc:relation>doi:10.5281\/zenodo.6581330<\/dc:relation>\n  <dc:rights>info:eu-repo\/semantics\/openAccess<\/dc:rights>\n  <dc:rights>https:\/\/creativecommons.org\/licenses\/by\/4.0\/legalcode<\/dc:rights>\n  <dc:source>Journal of Tourism, Heritage &amp; Services Marketing 8(1) 3-15<\/dc:source>\n  <dc:subject>Consumer Behaviour<\/dc:subject>\n  <dc:subject>Contactless Mobile Payment<\/dc:subject>\n  <dc:subject>Restaurant Industry<\/dc:subject>\n  <dc:subject>Vietnam<\/dc:subject>\n  <dc:title>Using contactless mobile payment in the Vietnamese restaurant industry<\/dc:title>\n  <dc:type>info:eu-repo\/semantics\/article<\/dc:type>\n  <dc:type>publication-article<\/dc:type>\n<\/oai_dc:dc><\/pre>\n","protected":false},"excerpt":{"rendered":"
Using contactless mobile payment in the Vietnamese restaurant industry Charalampos Giousmpasoglou,\u00a0Bournemouth University, United Kingdom & Dzung Dinh,\u00a0Bournemouth University, United KingdomPublished online: 30 May 2022, JTHSM, 8(1), pp.3-15. DOI:\u00a010.5281\/zenodo.6581331 Dublin Core Export <?xml version=’1.0′ encoding=’utf-8′?> <oai_dc:dc xmlns:dc=”http:\/\/purl.org\/dc\/elements\/1.1\/” xmlns:oai_dc=”http:\/\/www.openarchives.org\/OAI\/2.0\/oai_dc\/” xmlns:xsi=”http:\/\/www.w3.org\/2001\/XMLSchema-instance” xsi:schemaLocation=”http:\/\/www.openarchives.org\/OAI\/2.0\/oai_dc\/ http:\/\/www.openarchives.org\/OAI\/2.0\/oai_dc.xsd”> <dc:creator>Giousmpasoglou, Charalampos<\/dc:creator> <dc:creator>Dinh, Dzung<\/dc:creator> <dc:date>2022-05-30<\/dc:date> <dc:description>Purpose: Contactless Mobile Payment (CMP) is a technological innovation that [\u2026]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6248","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/pages\/6248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6248"}],"version-history":[{"count":1,"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/pages\/6248\/revisions"}],"predecessor-version":[{"id":6249,"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/pages\/6248\/revisions\/6249"}],"wp:attachment":[{"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}