{"id":3701,"date":"2020-10-02T19:32:51","date_gmt":"2020-10-02T18:32:51","guid":{"rendered":"https:\/\/www.jthsm.gr\/?page_id=3701"},"modified":"2021-11-09T12:30:14","modified_gmt":"2021-11-09T11:30:14","slug":"volume-6-issue-3-2020","status":"publish","type":"page","link":"https:\/\/www.jthsm.gr\/?page_id=3701","title":{"rendered":"Volume 6, Issue 3, 2020"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-social-links alignright is-layout-flex wp-block-social-links-is-layout-flex\">\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.facebook.com\/journaloftourismheritageandservicesmarketing\/\" 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class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><span style=\"color:#ffffff\" class=\"has-inline-color\">a<\/span><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p id=\"block-dadaf005-7305-4eac-99f8-b223736ef97d\"><strong>The complete Volume 6, Issue 3, 2020, is available to download <a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/vol6iss3\/vol6iss3.pdf\" target=\"_blank\"><span class=\"has-inline-color has-vivid-cyan-blue-color\">here<\/span><\/a>!<\/strong> Detailed information for each paper included in Volume 6, Issue 3, 2020, is presented bellow:<\/p>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\" id=\"block-73053abc-2a93-420b-99d2-f34f77672c04\"><strong><a href=\"https:\/\/www.jthsm.gr\/?page_id=3850\"><span style=\"color:#1b3fab\" class=\"has-inline-color\">Editorial<\/span><\/a><\/strong><\/p>\n\n\n\n<p id=\"block-cc0cfb79-bb8a-4a18-93c3-34ca87c1dbd3\"><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0002-1950-5012\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <strong><em>Evangelos Christou<\/em><\/strong><em>, Editor-in-Chief,&nbsp;International Hellenic University,&nbsp;Greece<\/em>, <a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0001-8806-7987\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <strong><em>Anestis Fotiadis<\/em><\/strong><em>, Associate&nbsp;Editor,&nbsp;Zayed University, United Arab Emirates<\/em><br>Published online: 30 October 2020, JTHSM, 6(3), pp.1-2.<\/p>\n\n\n\n<p id=\"block-c459f9bf-d3ba-44b2-92e2-39252fd44735\">DOI:&nbsp;<a href=\"http:\/\/doi.org\/10.5281\/zenodo.4110081\" target=\"_blank\" rel=\"noreferrer noopener\">10.5281\/zenodo.4110081<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-901338cd-0034-4752-a5f2-4e666a44a242\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3932\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"This image has an empty alt attribute; its file name is crossmark2.png\" width=\"97\" height=\"20\"\/><\/a><\/figure>\n\n\n\n<p id=\"block-ecd2489d-af18-479a-a49f-9986cf0adb85\">We are pleased to present the twelfth publication of JTHSM (volume 6, issue 3), the third and latest issue in its sixth year of publication. In previous issues, this journal presented original refereed papers, both conceptual and research-based, focused on various topics of tourism, heritage, and services with an emphasis on marketing and management. Volume 6, issue 3 focus on furthering the journal\u2019s scope and consolidating its position in both conceptual developments and practical applications in tourism, heritage, and services through publication of nine quality manuscripts that underwent rigorous double-blind reviewing: five full papers, one case study, one research note, one industry viewpoint, and one book review.<\/p>\n\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3940\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3941\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3942\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4110081\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Christou, E. (2020). Editorial.\u00a0<em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 1\u20132. https:\/\/doi.org\/10.5281\/zenodo.4110081<\/p>\n\n\n\n<p id=\"block-b0484e2c-0535-4825-9fc8-5bf1f4708404\"><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-261203a1-cd1b-4bd3-b065-6b930f092ec6\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-0.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"This image has an empty alt attribute; its file name is PDF_Download_Logo-300x300.jpg\" width=\"48\" height=\"48\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">Add blockAdd block<\/span><\/p>\n\n\n\n<p id=\"block-6a3ae529-c529-4ba3-8a10-266f193c5213\"><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p id=\"block-824897f4-bdb0-4229-967d-8f802d49042e\"><strong>FULL PAPERS:<\/strong><\/p>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong><a href=\"https:\/\/www.jthsm.gr\/?page_id=3687\"><span style=\"color:#1b3fab\" class=\"has-inline-color\">Modeling and predicting foreign tourist arrivals to Sri Lanka: A comparison of three different methods<\/span><\/a><\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0002-5011-8221\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Hemantha Premakumara Diunugala<\/strong>,&nbsp;Beijing Institute of Technology, China,<\/em> &amp; <a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0003-2855-9319\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Claudel Mombeuil<\/strong>, Beijing Institute of Technology, China<\/em><br>Published online: 30 October 2020, JTHSM, 6(3), pp.3-13.<\/p>\n\n\n\n<p>URN:&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/nbn-resolving.org\/urn:nbn:de:0168-ssoar-69874-0\" target=\"_blank\">urn:nbn:de:0168-ssoar-69874-0<\/a>, DOI:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/doi.org\/10.5281\/zenodo.4055960\" target=\"_blank\">10.5281\/zenodo.4055960<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-8d973a54-b641-4bc2-84bc-b8ab6cfd2c28\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3725\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"This image has an empty alt attribute; its file name is crossmark2.png\" width=\"97\" height=\"20\"\/><\/a><\/figure>\n\n\n\n<p><strong>Abstract<\/strong><\/p>\n\n\n\n<p><strong><em>Purpose<\/em><\/strong><em>: This study compares three different methods to predict foreign tourist arrivals (FTAs) to Sri Lanka from top-ten countries and also attempts to find the best-fitted forecasting model for each country using five model performance evaluation criteria.<\/em><\/p>\n\n\n\n<p><strong><em>Methods<\/em><\/strong><em>: This study employs two different univariate-time-series approaches and one Artificial Intelligence (AI) approach to develop models that best explain the tourist arrivals to Sri Lanka from the top-ten tourist generating countries. The univariate-time series approach contains two main types of statistical models, namely Deterministic Models and Stochastic Models.<\/em><\/p>\n\n\n\n<p><strong><em>Results<\/em><\/strong><em>: The results show that Winter\u2019s exponential smoothing and ARIMA are the best methods to forecast tourist arrivals to Sri Lanka. Furthermore, the results show that the accuracy of the best forecasting model based on MAPE criteria for the models of India, China, Germany, Russia, and Australia fall between 5 to 9 percent, whereas the accuracy levels of models for the UK, France, USA, Japan, and the Maldives fall between 10 to 15 percent. <\/em><\/p>\n\n\n\n<p><strong><em>Implications<\/em><\/strong><em>: The overall results of this study provide valuable insights into tourism management and policy development for Sri Lanka. Successful forecasting of FTAs for each market source provide a practical planning tool to destination decision-makers.<\/em><\/p>\n\n\n\n<p><strong>Keywords:<\/strong> foreign tourist arrivals, winter\u2019s exponential smoothing, ARIMA, simple recurrent neural network, Sri Lanka<\/p>\n\n\n\n<p><strong>JEL Classification: <\/strong>C5, Z32, C45<\/p>\n\n\n<p><script type=\"text\/javascript\" src=\"\/\/cdn.plu.mx\/widget-popup.js\"><\/script><\/p>\n<p><a href=\"https:\/\/plu.mx\/plum\/a\/?ssrn_id=3748093\" data-popup=\"right\" data-badge=\"true\" class=\"plumx-plum-print-popup plum-bigben-theme\" data-site=\"plum\" data-hide-when-empty=\"true\">Modeling and Predicting Foreign Tourist Arrivals to Sri Lanka: A Comparison of Three Different Methods<\/a><\/p>\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3714\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3715\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3716\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4055960\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Diunugala, H. P., &amp; Mombeuil, C. (2020). Modeling and predicting foreign tourist arrivals to Sri Lanka: A comparison of three different methods. <em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 3\u201313. https:\/\/doi.org\/10.5281\/zenodo.4055960<\/p>\n\n\n\n<p id=\"block-68245517-5b95-40b7-b14c-39896235cdde\"><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-0f8944ab-dcb5-4a1e-8a5d-2e5edd068b1a\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"This image has an empty alt attribute; its file name is PDF_Download_Logo-300x300.jpg\" width=\"50\" height=\"50\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">Add blockAdd block<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\" id=\"block-c8313ba5-cb81-42d1-8157-b155a7170c95\"><strong><a href=\"https:\/\/www.jthsm.gr\/?page_id=3688\"><span style=\"color:#1b3fab\" class=\"has-inline-color\">Childhood experience and (de)diasporisation: Potential impacts on the tourism industry<\/span><\/a><\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0002-2092-728X\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Hugues Seraphin<\/strong>,&nbsp;University of Winchester, United Kingdom<\/em> <br>Published online: 30 October 2020, JTHSM, 6(3), pp.14-24.<\/p>\n\n\n\n<p>URN:&nbsp;<a href=\"https:\/\/nbn-resolving.org\/urn:nbn:de:0168-ssoar-69875-5\" target=\"_blank\" rel=\"noreferrer noopener\">urn:nbn:de:0168-ssoar-69875-5<\/a>, DOI:&nbsp;<a href=\"http:\/\/doi.org\/10.5281\/zenodo.4056264\" target=\"_blank\" rel=\"noreferrer noopener\">10.5281\/zenodo.4056264<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-516e0269-2333-48a8-acaf-a8760a0465e4\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3740\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"This image has an empty alt attribute; its file name is crossmark2.png\" width=\"97\" height=\"20\"\/><\/a><\/figure>\n\n\n\n<p id=\"block-393056ea-ffa9-42b9-840e-9af87df8ecb5\"><strong>Abstract<\/strong><\/p>\n\n\n\n<p><strong><em>Purpose<\/em><\/strong><em>: This study is addressing the dearth of research regarding children in the tourism industry and cognate sectors, alongside contributing to existing literature on diaspora, and diaspora tourism<\/em><em>.<\/em><\/p>\n\n\n\n<p><strong><em>Methods<\/em><\/strong><em>: In order to get the most reliable results, triangulation, which is a form of mixed methods, that enables to view a topic from more than one perspective, is used.<\/em><\/p>\n\n\n\n<p><strong><em>Results<\/em><\/strong><em>: Post-colonial, post-conflict, and post-disaster destinations are relying heavily on their diaspora not only for the survival of their tourism industry, but more generally speaking for their economic and social sustainability. It is therefore very important for the country of origin to main a strong link with the members of the diaspora, whether they belong to the first or second generation onward of the diaspora. The main challenge is to keep the connection with the younger generation. The results of this study reveal that childhood experience of the country of origin is a transformative tool which can lead to either dediasporisation (if negative), or transnational attachment (if positive). <\/em><\/p>\n\n\n\n<p><strong><em>Implications<\/em><\/strong><em>: Destination Marketing Organisations therefore need to put in place suitable events (and activities) which are based on an edutainment and advertainment model, while applying other key principles. If successful, it is expected that children will go through three different stages: young diaspora thinkers, actioners; and transformers.<\/em><\/p>\n\n\n\n<p><strong>Keywords:<\/strong> diaspora, children experience, DMOs, sustainability, post-colonial, post-conflict, post-disaster destinations<\/p>\n\n\n\n<p><strong>JEL Classification: <\/strong>J13, F6, Q01, F54<\/p>\n\n\n<p><script type=\"text\/javascript\" src=\"\/\/cdn.plu.mx\/widget-popup.js\"><\/script><\/p>\n<p><a href=\"https:\/\/plu.mx\/plum\/a\/?ssrn_id=3748094\" data-popup=\"right\" data-badge=\"true\" class=\"plumx-plum-print-popup plum-bigben-theme\" data-site=\"plum\" data-hide-when-empty=\"true\">Childhood Experience and (De)Diasporisation: Potential Impacts on the Tourism Industry<\/a><\/p>\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3717\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3731\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3732\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4056264\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Seraphin, H. (2020). Childhood experience and (de)diasporisation: Potential impacts on the tourism industry. <em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 14\u201324. https:\/\/doi.org\/10.5281\/zenodo.4056264<\/p>\n\n\n\n<p id=\"block-0a77eb33-58ef-4176-bca4-fc408b819411\"><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-e69d7b6d-4836-47fa-acf5-0f817322c8e1\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-2.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"This image has an empty alt attribute; its file name is PDF_Download_Logo-300x300.jpg\" width=\"49\" height=\"49\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">Add blockAdd block<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\" id=\"block-e8d59d89-c0e0-40cf-90cc-3bc4b41ee891\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3689\"><strong><span style=\"color:#1b3fab\" class=\"has-inline-color\">Performance of restaurants: Recognizing competitive intensity and differentiation strategies<\/span><\/strong><\/a><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0002-4843-9667\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Collins Kankam-Kwarteng<\/strong>,&nbsp;Kumasi Technical University, Ghana,<\/em> <a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0001-9758-7845\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Barbara Osman<\/strong><em>,<\/em>&nbsp;Takoradi Technical University, Ghana<\/em> &amp;<strong style=\"font-style: italic;\"> <\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0002-9900-3564\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <strong style=\"font-style: italic;\">Stephen Acheampong<\/strong>,<i>&nbsp;Ghana Baptist University College, Ghana<\/i> <br>Published online: 30 October 2020, JTHSM, 6(3), pp.25-34.<\/p>\n\n\n\n<p>URN:&nbsp;<a href=\"https:\/\/nbn-resolving.org\/urn:nbn:de:0168-ssoar-69925-3\" target=\"_blank\" rel=\"noreferrer noopener\">urn:nbn:de:0168-ssoar-69925-3<\/a>, DOI:&nbsp;<a href=\"http:\/\/doi.org\/10.5281\/zenodo.4059386\" target=\"_blank\" rel=\"noreferrer noopener\">10.5281\/zenodo.4059386<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-e6226a8d-7ce4-41e5-a94e-00b0e9ad964b\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3755\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"This image has an empty alt attribute; its file name is crossmark2.png\" width=\"97\" height=\"20\"\/><\/a><\/figure>\n\n\n\n<p id=\"block-70fc32b6-58f6-4bcb-8f5a-8c22c2e8f71a\"><strong>Abstract<\/strong><\/p>\n\n\n\n<p><strong><em>Purpose<\/em><\/strong><em>: The purpose of this paper was to examine the relationships between differentiation strategies, competitive intensity and restaurant performance. It was also to estimate the effect of interaction terms of differentiation strategies and competitive intensity on restaurant performance.<\/em><\/p>\n\n\n\n<p><strong><em>Methods<\/em><\/strong><em>: Data were obtained from 160 restaurant operators in the Ashanti region of Ghana through a structured questionnaire. The paths of the relationships were estimated and tested using regression analysis.<\/em><\/p>\n\n\n\n<p><strong><em>Results<\/em><\/strong><em>: The findings suggest that differentiation strategies have a significant impact on restaurant performance and that competitive intensity partially influence the performance of restaurants. Competitive intensity was, however, found not to moderate the relationship between differentiation strategies and restaurant performance.<\/em><\/p>\n\n\n\n<p><strong><em>Implications<\/em><\/strong><em>: The study findings will greatly help managers of the restaurant industry to appreciate the critical contribution of competitive intensity and differentiation strategies in estimating the performance of restaurants. The interactive terms of differentiation strategies and competitive intensity add to the divergent ways of measuring restaurant performance. This paper, therefore, contributes to the growing research in the restaurant industry.<\/em><\/p>\n\n\n\n<p><strong>Keywords:<\/strong> differentiation strategies, competitive intensity, restaurant performance<\/p>\n\n\n\n<p><strong>JEL Classification: <\/strong>L84, L8, L83<\/p>\n\n\n<p><script type=\"text\/javascript\" src=\"\/\/cdn.plu.mx\/widget-popup.js\"><\/script><\/p>\n<p><a href=\"https:\/\/plu.mx\/plum\/a\/?ssrn_id=3748097\" data-popup=\"right\" data-badge=\"true\" class=\"plumx-plum-print-popup plum-bigben-theme\" data-site=\"plum\" data-hide-when-empty=\"true\">Performance of Restaurants: Recognizing Competitive Intensity and Differentiation Strategies<\/a><\/p>\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3733\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3744\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3745\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4059386\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Kankam-Kwarteng, C., Osman, B., &amp; Acheampong, S. (2020). Performance of restaurants: Recognizing competitive intensity and differentiation strategies. <em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 25\u201334. https:\/\/doi.org\/10.5281\/zenodo.4059386<\/p>\n\n\n\n<p id=\"block-616406e1-7a0d-4de9-9376-3d47e5716992\"><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-5cbae195-0b7c-4a88-821c-732d93a6d38f\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-3.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"This image has an empty alt attribute; its file name is PDF_Download_Logo-300x300.jpg\" width=\"49\" height=\"49\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">Add blockAdd block<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\" id=\"block-3d47b0e9-c429-44b5-89b6-44d0f409a193\"><strong><a href=\"https:\/\/www.jthsm.gr\/?page_id=3690\"><span style=\"color:#1b3fab\" class=\"has-inline-color\">Demystifying university rankings and their impact on reputation among consumers of higher education<\/span><\/a><\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0002-5439-4493\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Donghee Shin<\/strong>,&nbsp;Sungkyunkwan University, Korea<\/em> &amp; <a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0003-0210-8499\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Hyeun-Dae Shin<\/strong>, Sungkyunkwan University, Korea<\/em><br>Published online: 30 October 2020, JTHSM, 6(3), pp.35-45.<\/p>\n\n\n\n<p>URN:&nbsp;<a href=\"https:\/\/nbn-resolving.org\/urn:nbn:de:0168-ssoar-69914-3\" target=\"_blank\" rel=\"noreferrer noopener\">urn:nbn:de:0168-ssoar-69914-3<\/a>, DOI:&nbsp;<a href=\"http:\/\/doi.org\/10.5281\/zenodo.4059978\" target=\"_blank\" rel=\"noreferrer noopener\">10.5281\/zenodo.4059978<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-5671b636-acfe-4d30-810a-9e314c26d971\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3772\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"This image has an empty alt attribute; its file name is crossmark2.png\" width=\"97\" height=\"20\"\/><\/a><\/figure>\n\n\n\n<p id=\"block-890b1667-f79e-4f24-95e6-740e85631e6b\"><strong>Abstract<\/strong><\/p>\n\n\n\n<p><strong><em>Purpose<\/em><\/strong><em>: Several universities in different countries are using their college ranking as a marketing and branding tool. Main scope of this paper is to investigate the interrelation between college rankings in Korea and how they affect university service marketing and reputation.<\/em><\/p>\n\n\n\n<p><strong><em>Methods<\/em><\/strong><em>: Forty-six universities are examined through a non-parametric technique, by comparing three different Data Envelopment Analysis (DEA) models regarding their adeptness to their Research and Development Business Foundation; parametric methods used to measure efficiencies in the public or private sectors are Ratio Analysis, Productivity Index Approach and Functional Approach.<\/em><\/p>\n\n\n\n<p><strong><em>Results<\/em><\/strong><em>: The results delineate that the three model have different results since CCR and BCC models have better efficiency scores compared to SBM. Furthermore, public universities with local character seems to have better decision-making units leading to better branding. <\/em><\/p>\n\n\n\n<p><strong><em>Implications<\/em><\/strong><em>: Decision makers can enhance policies by improving the effectiveness and antagonism of Research and Development Business Foundations, to improve university&#8217;s reputation and attract more and better students. In spite of some valid considerations regarding the ranking of educational institutions in the world, ARWU (Academic Ranking of World Universities) is still a useful indicator for universities who wish to grow further, and will remain as a good guideline.<\/em><\/p>\n\n\n\n<p><strong>Keywords:<\/strong> university branding, university ranking, World Universities Ranking System, Korea, DEA<\/p>\n\n\n\n<p><strong>JEL Classification: <\/strong>A2, M00, M3<\/p>\n\n\n<p><script type=\"text\/javascript\" src=\"\/\/cdn.plu.mx\/widget-popup.js\"><\/script><\/p>\n<p><a href=\"https:\/\/plu.mx\/plum\/a\/?ssrn_id=3748105\" data-popup=\"right\" data-badge=\"true\" class=\"plumx-plum-print-popup plum-bigben-theme\" data-site=\"plum\" data-hide-when-empty=\"true\">Demystifying University Rankings and Their Impact on Reputation Among Consumers of Higher Education<\/a><\/p>\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3746\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3758\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3759\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4059978\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Shin, D., &amp; Shin, H. D. (2020). Demystifying university rankings and their impact on reputation among consumers of higher education. <em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 35\u201345. https:\/\/doi.org\/10.5281\/zenodo.4059978<\/p>\n\n\n\n<p id=\"block-8cbbf739-075a-4e6f-8c98-d3649cd9bdb5\"><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-d03fdeb1-532e-466b-be94-43fb9a5a4a93\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-4.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"This image has an empty alt attribute; its file name is PDF_Download_Logo-300x300.jpg\" width=\"49\" height=\"49\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">Add blockAdd block<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\" id=\"block-34aae4d5-74b8-43b7-8d96-deb2ff7b6b07\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3691\"><strong><span style=\"color:#1b3fab\" class=\"has-inline-color\">The cultural impact of navigation design in global e-commerce<\/span><\/strong><\/a><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0001-6274-2040\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Peter Broeder<\/strong>,&nbsp;Tilburg University, The Netherlands<\/em> &amp; <a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0003-0312-3631\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Anna Gkogka<\/strong>, <em>Tilburg University, The Netherlands<\/em><\/em><br>Published online: 30 October 2020, JTHSM, 6(3), pp.46-53.<\/p>\n\n\n\n<p>URN:&nbsp;<a href=\"https:\/\/nbn-resolving.org\/urn:nbn:de:0168-ssoar-69985-4\" target=\"_blank\" rel=\"noreferrer noopener\">urn:nbn:de:0168-ssoar-69985-4<\/a>, DOI:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/doi.org\/10.5281\/zenodo.4064008\" target=\"_blank\">10.5281\/zenodo.4064008<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-5d833bc2-731d-4828-91d8-d5817bd592a3\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3784\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"This image has an empty alt attribute; its file name is crossmark2.png\" width=\"97\" height=\"20\"\/><\/a><\/figure>\n\n\n\n<p id=\"block-eca7aebb-01c5-4174-80f0-cec3e411b0de\"><strong>Abstract<\/strong><\/p>\n\n\n\n<p><strong><em>Purpose<\/em><\/strong><em>: <\/em><em>The&nbsp; present paper investigates the effect of the navigation design (static or dynamic) in e-commerce. Specifically, a comparison is made of consumers from two cultures: the Dutch and the Greek<\/em><em>.<\/em><\/p>\n\n\n\n<p><strong><em>Methods<\/em><\/strong><em>: <\/em><em>A total of 221 Dutch and Greek subjects participated in an experimental survey, where they judged an online search page of a hotel booking website<\/em><em>. <\/em><em>The study had a 2&#215;2 between-subjects design with the factors navigation design (dynamic or static) and cultural background (Dutch or Greek). The primary dependent variable was the behavioural intention to use (the website). The hedonic and utilitarian attitudes were the mediators.<\/em><em><\/em><\/p>\n\n\n\n<p><strong><em>Results<\/em><\/strong><em>: The analysis of the results showed that the navigation design preferences are culturally affected and influence the consumers\u2019 attitudes and behavioural intentions. The static navigation design was perceived as less useful, compared to the dynamic navigation design. For the Dutch group the dynamic navigation was more persuasive than the static one, whereas for the Greek group no significant difference was found. <\/em><\/p>\n\n\n\n<p><strong><em>Implications<\/em><\/strong><em>: As a future recommendation, localising the websites\u2019 content should be considered in global e-commerce, especially when it comes to the hospitality and hotel industry, in order to avoid unintended effects that a specific navigation design may have on the targeted&nbsp; audiences.<\/em><\/p>\n\n\n\n<p><strong>Keywords:<\/strong> e-commerce, navigation design, cultural differences, consumer behaviour<\/p>\n\n\n\n<p><strong>JEL Classification: <\/strong>M31, M37<\/p>\n\n\n<p><script type=\"text\/javascript\" src=\"\/\/cdn.plu.mx\/widget-popup.js\"><\/script><\/p>\n<p><a href=\"https:\/\/plu.mx\/plum\/a\/?ssrn_id=3748108\" data-popup=\"right\" data-badge=\"true\" class=\"plumx-plum-print-popup plum-bigben-theme\" data-site=\"plum\" data-hide-when-empty=\"true\">The Cultural Impact of Navigation Design in Global E-Commerce<\/a><\/p>\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3694\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3776\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3777\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4064008\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Broeder, P., &amp; Gkogka, A. (2020). The cultural impact of navigation design in global e-commerce. <em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 46\u201353. https:\/\/doi.org\/10.5281\/zenodo.4064008<\/p>\n\n\n\n<p id=\"block-56387cc1-9caa-44bd-8acc-d8253540686e\"><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-fe26f248-d759-4eb6-897f-bf187a8b8775\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-5.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"This image has an empty alt attribute; its file name is PDF_Download_Logo-300x300.jpg\" width=\"49\" height=\"49\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">Add blockAdd block<\/span><\/p>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p id=\"block-cfa9f0be-61fd-4857-bfe5-758d7a61dc1b\"><strong>CASE STUDY:<\/strong><\/p>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\" id=\"block-2c74267a-5d83-4ae9-bc93-4f01883654f1\"><strong><a href=\"https:\/\/www.jthsm.gr\/?page_id=3692\"><span style=\"color:#1b3fab\" class=\"has-inline-color\">Hotels hurting horrifically but hopeful: A case study of the Indianapolis hotel industry<\/span><\/a><\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0003-0665-0867\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Craig Webster<\/strong>,&nbsp;Ball State University, USA,<\/em> <a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0001-9216-4229\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Chih-Lun (Alan) Yen<\/strong><em>,<\/em>&nbsp;Ball State University, USA<\/em> &amp; <a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0002-6703-9482\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Sotiris Hji-Avgoustis<\/strong>, Ball State University, USA<\/em><br>Published online: 30 October 2020, JTHSM, 6(3), pp.54-58.<\/p>\n\n\n\n<p>URN:&nbsp;<a href=\"https:\/\/nbn-resolving.org\/urn:nbn:de:0168-ssoar-69984-9\" target=\"_blank\" rel=\"noreferrer noopener\">urn:nbn:de:0168-ssoar-69984-9<\/a>, DOI:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/doi.org\/10.5281\/zenodo.4064023\" target=\"_blank\">10.5281\/zenodo.4064023<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-4930e8c9-046c-4af9-b54c-5b97cf052b96\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3791\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"This image has an empty alt attribute; its file name is crossmark2.png\" width=\"97\" height=\"20\"\/><\/a><\/figure>\n\n\n\n<p id=\"block-3783429d-3151-48fb-9799-831a2c637d90\"><strong>Abstract<\/strong><\/p>\n\n\n\n<p><strong><em>Purpose<\/em><\/strong><em>: The authors delve into the impact of the coronavirus pandemic on the hotel industry in Indianapolis in comparison to its competition. The impact of the virus on the hotel industry was analyzed for Indianapolis and its major competitors (Chicago, Nashville, St. Louis, San Antonio and Kansas City) to learn about how severe the impact is and attain insight into how these destinations can rebound.<\/em><\/p>\n\n\n\n<p><strong><em>Methods<\/em><\/strong><em>: This paper uses data from Smith Travel Research (STR), a service that produces daily hotel metrics often cited in mainstream media and academic journals. This secondary data source gathers data from participating hotels to obtain a sample of data on occupancy, average daily rate (ADR), and revenue per available room (RevPAR). The trends in the data are compared over time and between cities in the analysis.<\/em><\/p>\n\n\n\n<p><strong><em>Results<\/em><\/strong><em>: The findings illustrate that the hotel industry in Indianapolis was able to replace some transient visitors with contracts and group bookings, suggesting that proactive and assertive policies have assisted in the management of the crisis. <\/em><\/p>\n\n\n\n<p><strong><em>Implications<\/em><\/strong><em>: The findings from the analysis illustrate that leveraging innovative policies and looking at new markets may assist in the rebounding of convention tourism in Indianapolis and its competitors.<\/em><\/p>\n\n\n\n<p><strong>Keywords:<\/strong> Covid-19, ADR, RevPAR, hotel occupancy, Indianapolis<\/p>\n\n\n\n<p><strong>JEL Classification: <\/strong>H12, L83, N2<\/p>\n\n\n<p><script type=\"text\/javascript\" src=\"\/\/cdn.plu.mx\/widget-popup.js\"><\/script><\/p>\n<p><a href=\"https:\/\/plu.mx\/plum\/a\/?ssrn_id=3748110\" data-popup=\"right\" data-badge=\"true\" class=\"plumx-plum-print-popup plum-bigben-theme\" data-site=\"plum\" data-hide-when-empty=\"true\">Hotels Hurting Horrifically but Hopeful: A Case Study of the Indianapolis Hotel Industry<\/a><\/p>\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3787\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3788\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3790\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4064023\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Webster, C., Yen, C. L., &amp; Hji-Avgoustis, S. (2020). Hotels hurting horrifically but hopeful: A case study of the Indianapolis hotel industry. <em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 54\u201358. https:\/\/doi.org\/10.5281\/zenodo.4064023<\/p>\n\n\n\n<p id=\"block-4cdf4086-43c1-4e5b-8c53-2789e0b0899c\"><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-1c0394ac-8a99-4296-9402-5985ab67573a\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-6.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"This image has an empty alt attribute; its file name is PDF_Download_Logo-300x300.jpg\" width=\"49\" height=\"49\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">Add blockAdd block<\/span><\/p>\n\n\n\n<p id=\"block-4be16875-b796-4746-a84f-b90a802285fc\"><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p id=\"block-32c3ff4e-90d8-4c5f-8c23-ac2b1efdcd22\"><strong>RESEARCH NOTE:<\/strong><\/p>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\" id=\"block-4cc8669a-9748-4e9d-a2e0-9ac8a51cabf4\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3693\"><strong><span style=\"color:#1b3fab\" class=\"has-inline-color\">One October tragedy in Las Vegas: An overview of tourists&#8217; perceptions<\/span><\/strong><\/a><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0003-2934-9401\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Mehmet Erdem<\/strong>,&nbsp;University of Nevada Las Vegas, USA,<\/em> <a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0001-5063-6486\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Saeed <strong>Vayghan<\/strong><\/strong><em>,<\/em>&nbsp;University of Nevada Las Vegas, USA<\/em> &amp; <a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0003-4180-0701\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Billy Bai<\/strong>, University of Nevada Las Vegas, USA<\/em><br>Published online: 30 October 2020, JTHSM, 6(3), pp.59-63.<\/p>\n\n\n\n<p>DOI:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/doi.org\/10.5281\/zenodo.4108431\" target=\"_blank\">10.5281\/zenodo.4108431<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-4d246404-0a20-4d8b-848a-5f52ba126f1d\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3809\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"This image has an empty alt attribute; its file name is crossmark2.png\" width=\"97\" height=\"20\"\/><\/a><\/figure>\n\n\n\n<p id=\"block-299c6895-d1a4-4a2a-a92b-4a05b0e0140c\"><strong>Abstract<\/strong><\/p>\n\n\n\n<p><strong><em>Purpose<\/em><\/strong><em>: <\/em><em>This study seeks to examine Las Vegas visitors\u2019 perception about security in Las Vegas and the perceived risks associated with traveling to Las Vegas following the One October mass shooting. It also aims to explore potential Las Vegas visitors \u2018attitudes towards the proactive security measures implemented by Las Vegas resorts after the One October tragedy<\/em><em>.<\/em><\/p>\n\n\n\n<p><strong><em>Methods<\/em><\/strong><em>: <\/em><em>The study is descriptive in nature. The data was collected through a web-based survey that comprised a national sample of 414 adults from the United States<\/em><em>.<\/em><\/p>\n\n\n\n<p><strong><em>Results<\/em><\/strong><em>: The results indicate that despite the tragic One October mass shooting in Las Vegas and the associated media coverage, security is not a major concern for visitors to Las Vegas. The findings of this study also suggest that Las Vegas visitors approve of existing and emerging security procedures. <\/em><\/p>\n\n\n\n<p><strong><em>Implications<\/em><\/strong><em>: Findings point out to an opportunity to capitalize on the perceived enhanced security measures in Las Vegas and to put emphasis on addressing financial risk concerns via marketing and public relations campaigns.<\/em><\/p>\n\n\n\n<p><strong>Keywords:<\/strong> Las Vegas, security, tourism, tourist behavior, resorts<\/p>\n\n\n\n<p><strong>JEL Classification: <\/strong>L83, M31, Z33<\/p>\n\n\n<p><script type=\"text\/javascript\" src=\"\/\/cdn.plu.mx\/widget-popup.js\"><\/script><\/p>\n<p><a href=\"https:\/\/plu.mx\/plum\/a\/?ssrn_id=3748112\" data-popup=\"right\" data-badge=\"true\" class=\"plumx-plum-print-popup plum-bigben-theme\" data-site=\"plum\" data-hide-when-empty=\"true\">One October Tragedy in Las Vegas: An Overview of Tourists\u2019 Perceptions<\/a><\/p>\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3806\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3807\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3808\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4064133\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Erdem, M., Vayghan, S., &amp; Bai, B. (2020). One October tragedy in Las Vegas: An overview of tourists&#8217; perceptions. <em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 59\u201363. https:\/\/doi.org\/10.5281\/zenodo.4108431<\/p>\n\n\n\n<p id=\"block-d2ca8262-0eb8-4061-af7b-7f372c76434a\"><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\" id=\"block-b332b0b9-c4f9-4c2a-97e1-68fba99816a1\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-7.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"This image has an empty alt attribute; its file name is PDF_Download_Logo-300x300.jpg\" width=\"50\" height=\"50\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">Add blockAdd block<\/span><\/p>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p><strong>INDUSTRY VIEWPOINT:<\/strong><\/p>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong><a href=\"https:\/\/www.jthsm.gr\/?page_id=3895\"><span style=\"color:#1b3fab\" class=\"has-inline-color\">Destination design: An integrative perspective on destinations from design studies<\/span><\/a><\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0001-8186-182X\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Greta Erschbamer<\/strong><em>,<\/em> Eurac Research, Italy     <\/em><br>Published online: 30 October 2020, JTHSM, 6(3), pp.64-66.<\/p>\n\n\n\n<p>DOI:&nbsp;<a href=\"http:\/\/doi.org\/10.5281\/zenodo.4109020\" target=\"_blank\" rel=\"noreferrer noopener\">10.5281\/zenodo.4109020<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3892\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"\" class=\"wp-image-2066\" width=\"97\" height=\"20\" srcset=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png 470w, https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2-300x62.png 300w\" sizes=\"auto, (max-width: 97px) 100vw, 97px\" \/><\/a><\/figure>\n\n\n\n<p>This viewpoint introduces the concept of destination design and shows perspectives and approaches for the development of destinations. Destination design allows an integral view through design studies perspectives, where elements such as transdisciplinarity, participatory approaches, creative and disruptive ways of thinking related to design studies are introduced. Moreover, design approaches are characterized by a focus on problem-solving, a mixture of creativity and analysis and its capability to break through conventional knowledge systems in order to learn and develop existing structures such as destinations. Lastly, an agenda shows how to further develop this concept and which elements need to be included for its implementation.<\/p>\n\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3901\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3902\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3903\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4109020\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Erschbamer, G. (2020). Destination design: An integrative perspective on destinations from design studies. <em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 64\u201366. https:\/\/doi.org\/10.5281\/zenodo.4109020<\/p>\n\n\n\n<p><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-8.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"\" class=\"wp-image-158\" width=\"44\" height=\"44\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p class=\"has-small-font-size\"><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p><strong>BOOK REVIEW:<\/strong><\/p>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong><a href=\"https:\/\/www.jthsm.gr\/?page_id=3894\"><span style=\"color:#1b3fab\" class=\"has-inline-color\">Magical Realist Sociologies of Belonging and Becoming: The Explorer<\/span><\/a><\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/orcid.org\/0000-0002-5149-1669\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"15\" height=\"15\" class=\"wp-image-4454\" style=\"width: 15px;\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/10\/orcid-1-e1603636867626.png\" alt=\"\"><\/a> <em><strong>Maximiliano E. Korstanje<\/strong><em>,<\/em> University of Palermo, Argentina     <\/em><br>Published online: 30 October 2020, JTHSM, 6(3), pp.61-62.<\/p>\n\n\n\n<p>DOI:&nbsp;<a href=\"http:\/\/doi.org\/10.5281\/zenodo.4109076\" target=\"_blank\" rel=\"noreferrer noopener\">10.5281\/zenodo.4109076<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/www.jthsm.gr\/?page_id=3893\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png\" alt=\"\" class=\"wp-image-2066\" width=\"97\" height=\"20\" srcset=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2.png 470w, https:\/\/www.jthsm.gr\/wp-content\/uploads\/2020\/04\/crossmark2-300x62.png 300w\" sizes=\"auto, (max-width: 97px) 100vw, 97px\" \/><\/a><\/figure>\n\n\n\n<p>Review of: Tzanelli, R., 2020. <em>Magical Realist Sociologies of Belonging and Becoming: The Explorer<\/em>. London: Routledge. ISBN: 978-0367432393<\/p>\n\n\n\n<p>A critical review of the book titled \u201cMagical Realist Sociologies of Belonging and Becoming: The Explorer\u201d and authored by Rodanthi Tzanelli. Based on this review, this book discuss in-depth a structural dualism that not only helps us to expand our understanding and dichotomies around the problem of ecology and climate change but gives a clear diagnosis on the Western magical imaginary in a digital and hyper-global world. At least for this review,&nbsp;<em>Magical realist sociologies of belonging and becoming&nbsp;<\/em>brings a clear and fresh position to the foreground, scrutinizing on the other side of imperialism as well as the impacts of digital technologies in the daily lifestyle. The darkness says much of the mainstream cultural values of society than we certainly imagine. For those readers concerned by politics and mobilities, this book offers a high-quality and elegantly-written text which articulates magisterially different academic position, viewpoints and theories into an all-encompassing diagnosis.<\/p>\n\n\n\n<p><strong>Export reference:<\/strong><em><br><\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3918\" target=\"_blank\">BibTeX<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3919\" target=\"_blank\">DataCite<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.jthsm.gr\/?page_id=3920\" target=\"_blank\">Dublin Core<\/a><span style=\"color:#ffffff\" class=\"has-inline-color\">,,<\/span><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mendeley.com\/import\/?url=https:\/\/zenodo.org\/record\/4109076\" target=\"_blank\">Mendeley<\/a><\/p>\n\n\n\n<p><strong>Cite as:<\/strong><\/p>\n\n\n\n<p>Korstanje, M. E. (2020). Book Review &#8211; Magical Realist Sociologies of Belonging and Becoming: The Explorer. <em>Journal of Tourism, Heritage &amp; Services Marketing, 6<\/em>(3), 67\u201368. https:\/\/doi.org\/10.5281\/zenodo.4109076<\/p>\n\n\n\n<p><em>Full-text download:<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/www.jthsm.gr\/vol6iss3\/6-3-9.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.jthsm.gr\/wp-content\/uploads\/2017\/02\/PDF_Download_Logo-300x300.jpg\" alt=\"\" class=\"wp-image-158\" width=\"44\" height=\"44\"\/><\/a><\/figure>\n\n\n\n<p><span class=\"has-inline-color has-white-color\">a<\/span><\/p>\n\n\n\n<p><a href=\"https:\/\/www.jthsm.gr\/?page_id=3266\">&lt; Back to Volume 6, Issue 2<\/a><span class=\"has-inline-color has-white-color\">aaaaaaaaaaaaa<\/span><a href=\"https:\/\/www.jthsm.gr\/?page_id=5317\">Next to Volume 7, Issue 1 &gt;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>a The complete Volume 6, Issue 3, 2020, is available to download here! Detailed information for each paper included in Volume 6, Issue 3, 2020, is presented bellow: a a Editorial Evangelos Christou, Editor-in-Chief,\u00a0International Hellenic University,\u00a0Greece, Anestis Fotiadis, Associate\u00a0Editor,\u00a0Zayed University, United Arab EmiratesPublished online: 30 October 2020, JTHSM, 6(3), pp.1-2. DOI:\u00a010.5281\/zenodo.4110081 We are pleased to [\u2026]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3701","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/pages\/3701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3701"}],"version-history":[{"count":133,"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/pages\/3701\/revisions"}],"predecessor-version":[{"id":6101,"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=\/wp\/v2\/pages\/3701\/revisions\/6101"}],"wp:attachment":[{"href":"https:\/\/www.jthsm.gr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}